FirstSource is also rumoured to be in the race to acquire Citi's BPO unit after the first round of bidding.
India's vibrant BPO and knowledge-based sectors may be adversely impacted if the Avian flu turns into a pandemic, Hong Kong-based security and risk management consultancy firm, Hill and Associates, warned on Tuesday.
Healthcare chain Apollo Hospital Enterprises has said it is in advance talks with two US firms for a possible takeover as part of its plans to expand in medical business process outsourcing.
The Indian government on Monday said that the booming business processes outsourcing units are covered under the existing labour laws and state governments could deal with violation of laws in the sector.
Syndicate Bank is planning to set up a subsidiary for providing business process outsourcing services.
Noida-based software company HCL Technologies will hire 5,000 people for its software operations during the current fiscal apart from recruiting 1,200 people for its call centre operations.
More and more domestic companies are setting up business process outsourcing units in district headquarters, tier-III cities and non-IT clusters to save on real estate costs and stem attrition rates.
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We are now looking at getting offshore development capabilities and working with Minacs to provide an IT-blended solutions for the banking, financial services and insurance segment
New York-based REcap Partners-LLC is all set to buy out Chennai-based business process outsourcing firm HOV Services along with its two units operational in Beijing and Hong Kong for around Rs 950 crore
Xchanginghas agreed to buy Indian rival Cambridge Solutions in a deal it hopes will transform it into one of the world's largest business process outsourcers to the private sector.
BPO expert Sunder Ramachandran chats with readers on job prospects in the BPO industry.
Backlash in the United States against contracting of jobs to foreign service providers will not significantly affect business process outsourcing trends, IT research and advisory firm Gartner Inc has said.\n\n\n\n
Indian Rayon, an Aditya Birla Group company, on Friday announced its entry into the Business Process Outsourcing sector with the acquisition of TransWorks, a leading Indian ITES/BPO company, for about $13 million.
The current level of automation available in the Indian call centre industry is very rudimentary with only the language assistance interface or the first level of the call being automated.
India's leading software company, Wipro Limited, on Wednesday said it was looking at setting up an offshore business process outsourcing centre in one of the Asia-Pacific countries.
HOV Services pays Rs 660 crore for US firm.
HCL Technology Ltd has secured a contract worth $180 million for its business process outsourcing service operations from BT, a global telecommunications services provider.
The digital divide separating rural and urban India may finally be narrowing, thanks to setting up of BPOs in villages.
Business process outsourcing company vCustomer Corporation will acquire all the eight call centres of global telecom giant MCI, sources said on Friday.
Welcoming Nasscom's plan to hold a common all India pre-qualifying test for job aspirants in the booming business process outsourcing industry, industry officials on Tuesday said the test would add credibility to the workers' skills, besides reducing
The National Association of Software and Services companies has adopted a multi-pronged strategy to overcome the backlash following New Jersey State's ban on business process outsourcing from India.
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